Legal

Refund Policy

Last updated 2026

30-day money-back guarantee

Templa Store offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — including if you simply changed your mind.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order email or receipt, or email us at support@templa.store and we will arrange it for you. Refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.

After a refund

Once a refund is issued, the licence for the refunded template ends and you must stop using and delete the files. See our Terms & Conditions and Paddle's Refund Policy.